For Families
For Families
If you're working out what's next for a parent at home, start here.
We are a nurse-led private in-home-health practice based in Goondiwindi. Five tiers of in-home care, from a single advisory visit to round-the-clock presence, by assessment.
How it begins
A clear first step for families
A short first conversation
It begins with a complimentary 15-minute conversation with our Intake Coordinator, so we can understand what’s happening and answer initial questions.
Assessment
If a clinical conversation is appropriate, we arrange an assessment by phone, telehealth or in person.
A written Action Memo
Within 72 hours, you receive a signed Action Memo with our observations and a practical recommended first step.
How we work
How we work with families
It begins with a complimentary 15-minute conversation with our Intake Coordinator. This gives us time to understand what is happening, answer your initial questions, and consider whether WRHH may be the right fit.
If a clinical conversation is appropriate, we will arrange an assessment by phone, telehealth or in person. Following this, you will receive a written Action Memo within 72 hours. This is a brief, signed summary of our observations and our recommended first step.
The Action Memo is yours to keep, whether or not you choose to become a WRHH client. Our aim is to give your family clarity, direction and a practical way forward.
A resource for you
Is home still working?
A reflection guide for families.
Twelve open questions to help you think about how your parent is doing at home. No score. No diagnosis. Just questions, and space to write.
Where shall we send the link?
Your guide is on the way.
If the download didn’t start, check your inbox — we’ve sent it there too.
Open the PDFWe'll email the PDF and send one short reminder in two months. Nothing else. Privacy.
Reading for families
Clear, practical resources written by our nursing team to help families feel informed, prepared and less alone. No obligation — just useful guidance you can keep.
Let’s Begin Your Care Journey
Whether you’re exploring options for yourself or a loved one,
our team is here to guide you with compassion, clarity and clinical expertise.